- This topic has 6 replies, 2 voices, and was last updated 12 years, 7 months ago by Anonymous.
9th November 2008 at 5:48 am #2690AnonymousInactive
I’m running Windows XP Pro SP3, and had a problem installing Firefly Media Server SVN-1696. Specifically, the installer claims to be skipping WindowsInstaller -xxxx, but then executes it. It never returns. When I try to kill the install using the Task Manager, it takes a couple of tries.
What could I be doing wrong?
David9th November 2008 at 1:39 pm #17855AnonymousInactive
After killing the installation attempt, Firefly is in H:Program FilesFirefly Media Server, but there is no service to start or stop. The taskbar tool says that I need to be an administrator in order to install the software.
If I doubleclick on the file that appeared to hang, WindowsInstaller-KB893803-v2-x86.exe, it indicates that the service pack that I am running (Windows XP SP3) is newer than the update I’m trying to install.
When I try to reboot later, it appears that some application that was trying to uncompress files had hung, and I have to kill that process.9th November 2008 at 7:20 pm #17856fizzeParticipant
Are you a local administrator?9th November 2008 at 7:55 pm #17857AnonymousInactive
Yes, I am a local administrator.11th November 2008 at 9:49 pm #17858AnonymousInactive
That was a good idea – when I run FireflyShell.exe, the start server button is greyed out, and it tells me that I need to be a local administrator in order to run it.
My computer is not a member of a domain, so “local” is perhaps a misnomer. My user has administrator privileges.
Any other ideas?
David12th November 2008 at 3:22 pm #17859fizzeParticipant
Well you did install Bonjour and the whatnot?
Can you see in the system / application etc. log for any messages of the installer or firefly?
Has the service been created at least?
What about runnnig firefly manually in the foreground iE through a command prompt window? That should always work.13th November 2008 at 3:58 am #17860AnonymousInactive
I turned off my network, turned off Spybot Search & Destroy and Avast Antivirus, and re-ran the installer. It hung in the same place. I started up the Task Manager, and killed the task that the installer was running. The rest of the install process completed successfully.
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