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  • #588
    Bill Carlisle
    Guest

    I have installed Firefly on both my Mac G5 and Intel Minimac, each running OS 10.4.7, with the hopes of connecting my iTunes playlists to my SoundBridge while Roku makes friends with the latest version of iTunes. Unfortunately, upn startup, Firefly has done nothing but scan. I have left both machines running overnight, and the program is still starting up. The Soundbridge recognized Firefly, but because Firefly is still starting up, I cannot connect.

    What am I doing wrong?

    #6385
    Anonymous
    Inactive

    are you running the stable build or the latest nightly – svn.1376?

    If you’re on the stable build, then go grab yourself the latest nightly from here:

    http://nightlies.mt-daapd.org/

    you want the .dmg download as I’m sure you know. Please don’t worry about what it is says at the top of the page – plenty of us are using this version & it is WAY better than the last official release as it’s ironed out a fair few gremlins – inclduing one that makes it apparent that firefly is starting ad infinitum.

    Get the download, open the package, run the stop & uninstall scripts, then the install and you should be set. One thing you might want to consider if the sb & firefly still don’t want to play ball is to open up a specific port in your firewall for them to communicate to each other.

    Go to System prefs/Sharing/Firewall and select New. Port name is ‘Other’, assign a port in TCP – I use 1024 for example. UDP leave blank, give the name ‘Firefly’. Ok that. Go to the Firefly pref pane is System prefs and click Advanced. Set ‘Assign Server Port’ to ‘Manually’ and then enter the port number you have chosen. Apply the change.

    there are considerations with doing this if you have other user accounts on the one machine but if you’re the admin/sole user then you should be fine.

    #6386
    rpedde
    Participant

    @andyg wrote:

    are you running the stable build or the latest nightly – svn.1376?

    Okay andy — you’re hired as the official firefly support evangelist. 🙂

    Bill — if the soundbridge sees firefly, then what andy is saying is right – it’s firewalled. If you do the port thing andy describes, then you should be okay.

    #6387
    Anonymous
    Inactive

    Ron, the invoice is in the post… 😆

    seriously though, this has got to be the 6th or 7th person between this forum & the roku forum showing the same symptoms with firefly not connecting til that port’s opened up (not counting those who searched the forums & found the solution themselves). And with itunes 7 putting a large spanner in the works (great for firefly obviously 😉 ) more users are going to get caught out by this.

    How about a sticky topic or whatever it’s called here & on the roku forum with these instructions or a version of, so that people can try to figure it themselves. Or… how about posting 1376 as the stable build… or is that jumping the gun?

    andy

    #6388
    Bill Carlisle
    Guest

    I have done everything you instructed me to do, and it is still hung up after an hour of scanning. The last thing it says in the log is “(a000ed98): Scanned 2860 songs (was 2860) in 7 seconds,” and that was at 13:08:45. There has been no activity since then, and it is now 14:05:30, so it apparently scanned the iTunes DB. But it is still hung up.

    Anything else I can do?

    #6389
    rpedde
    Participant

    @andyg wrote:

    Ron, the invoice is in the post… 😆

    as is the check. 🙂

    seriously though, this has got to be the 6th or 7th person between this forum & the roku forum showing the same symptoms with firefly not connecting til that port’s opened up (not counting those who searched the forums & found the solution themselves). And with itunes 7 putting a large spanner in the works (great for firefly obviously 😉 ) more users are going to get caught out by this.

    Yeah. I noticed. I’m spending a lot of time answering mail and forums. I did post a link to this thread on the nightlies page, but that will only help those that actually use the nightlies. Would make sense for the Roku people to post it.

    How about a sticky topic or whatever it’s called here & on the roku forum with these instructions or a version of, so that people can try to figure it themselves.

    Yeah, maybe I will post a sticky. Good call.

    Or… how about posting 1376 as the stable build… or is that jumping the gun?

    I asked one of the roku guys off-line if they could post 1359 instead of 1313… hopefully they’ll be able to do that fairly quickly.

    #6390
    rpedde
    Participant

    @Bill Carlisle wrote:

    I have done everything you instructed me to do, and it is still hung up after an hour of scanning. The last thing it says in the log is “(a000ed98): Scanned 2860 songs (was 2860) in 7 seconds,” and that was at 13:08:45. There has been no activity since then, and it is now 14:05:30, so it apparently scanned the iTunes DB. But it is still hung up.

    It’s actually done. No interface or anything comes up, it just runs in the background. Can you see it from the soundbridge?

    #6391
    Bill Carlisle
    Guest

    You are telling me it is running, even though the preference pane says it is “sstarting,” I cannot access the webpage, and even though the Soundbridge recognizes my playlists, it will not let me play the music, says it can’t run the format?

    I guess I am doomed and will have to turn to SlimServer, which I know works because I am using it. I was hoping to use Firefly because it is what Roku most stongly recommends.

    Anyway, thanks for your help!

    #6392
    Anonymous
    Inactive

    Bill,

    did you install the latest nightly? svn1376?

    The last thing it says in the log is “(a000ed98): Scanned 2860 songs (was 2860) in 7 seconds,”

    this does suggest that actually your music got scanned and added to firefly , but what’s happening on the sb – does firefly show? can you connect? if so, does your music show up? If not..

    Lets start from scratch:

    manually uninstall firefly:

    Open System Preferences and click on the Firefly icon
    • If Firefly is running, click “Stop Firefly”
    • If you are running Firefly 1.0b3 or 1.0, un-check the “Show Firefly menu in menu bar” box
    • Change the “Start Server” option to “Manually”, and click Apply Now
    • Close System Preferences
    • In the Finder, open your home folder
    • Open the folder called Library
    • Open the Application Support folder
    • Drag the Firefly folder inside Application Support to the Trash
    • If you installed 1.0b3 or 1.0 for the current user only, or if removing 1.0b1 or 1.0b2:
    • Go back up one level to your Library folder
    • If you installed 1.0b3 or 1.0 for all users:
    • Open the window for your hard disk drive, and within that window, open the Library folder
    • Open the PreferencePanes folder
    • Drag Firefly.prefPane to the Trash
    • Restart your computer, or log out and log in again

    having done all that, first up empty the trash
    then I’d suggest doing a spotlight search to make sure you’ve got rid of firefly completely.

    download the svn1376 nightlie again and go through the steps of stopping & unsinstalling. You should get a couple of errors on the basis that there’s nothing to stop & nothing to uninstall but we’re trying to make absolutely sure there’s nothing left from your previous install.

    Having done that, hit the prefpane icon to install. Go for the install for this user only. Before going any further with the install go into system prefs/sharing and do the port thing I described earlier in the thread & open up a spare port (actually it will still be there from your previous version as uninstalling firefly has no effect on the port you’d previously opened.) So, confirm that port number, go back to the firefly pane in system prefs and clcik the advanced tab & assign the server port manually that you have chosen in the advanced tab. Browse to your music location and hit the apply now tab. Hit start firefly and cross your fingers… To see whats happening hit the log tab and you should see everything being added to the server as it scans.

    To give you an idea, I have about 4000 songs that on a fresh full scan takes about 90 seconds or so to process.

    If it’s still hung then I’m at a loss… I had hanging problems on earlier versions but since installing 1376 when it was first posted, it’s been a dream.

    [since I wrote this ron & you have both responded… the only thing I would add is that slimserver on the sb is incredibly slow. I know, I also have it – it’s theonly way to get the principle bbc radio stations. It’s worth perservering if you can be bothered – firefly is way faster]

    #6393
    Bill Carlisle
    Guest

    Regret to report that it is still hung, although, according to the log, the scanning procedure that it did go through was smuch cleaner than the last time. Last report in the logs says “2006-09-16 19:25:40 (a000ed98): Serving 2860 songs. Startup complete in 76 seconds.” That was more than a half hour ago.

    Sorry!

    #6394
    Bill Carlisle
    Guest

    Andy,

    It seems to me that Firefly scans flawlessly and quickly but just doesn’t know how to go to the next step after finishing the scan. Maybe that has something to do with OS 10.4.7.

    Recently I brought my wireless Mac laptop home from work for the first time in several months but could not hook to my wireless network. After a long session with AT&T tech support, I was told you have to put a “$” in front of the 10-digit WEP in my laptop setup. When I did this, sure enough it worked. Something about 10.4.

    I wish I were more more technally proficient in this stuff so that I could help, since I sense your frustration. But I know you will find the answer, and I will be there eagerly waiting to reap the benefits of your hard labor.

    Good luck!

    #6395
    Anonymous
    Inactive

    😆 you overestimate my abilities! I have figured out a lot of stuff through trial and error rather than through any great technical knowhow, though I have had good guidance as well of course from greater mortals than myself…

    I must confess I’m at a loss. Like I said earlier, that latest nightlie (sorry to bang on about it) *should* have fixed that hanging issue. It was a bug in the earlier svn’s and it caught me out as well. I suppose what you could do is go down a step to svn1372 and see if that works. You never know…

    My other suggestions would be to do some simple first aid – repair your disc permissions (Finder>Go>Utilities>Disc Utility) reboot, reinstall & see if that has an effect. The most comprehensive option – and I do it from time to time anyway – is to run software such as disc warrior or similar if you have it. It will sort out any (well, just about any) crankiness your mac has and again, perhaps that might resolve the issue.

    Other than that, if you can downgrade to itunes 6 then that would of course be your solution til roku come out with the fix for itunes 7. You can get it here: http://www.apple.com/downloads/macosx/apple/itunes605.html

    Not having done this I’m thinking off the top of my head here, but you would want to trash itunes 7, plus the itunes .plist files in /you/Library/Preferences – I see 3 .plist files in my setup. Of course you would want to put them aside rather than delete them from the trash just in case it all goes t*ts up and you need to restore them. Then install itunes 6.0.5 and hopefully you’d be set again. The only thing I can potentially see a problem with this is having to re-add your music to itunes again… and playlists disappearing.

    Not having done this myself I am adding a large disclaimer – don’t blame me if it goes wrong…! On that basis you may not want to try this, but maybe I’ll give it a whirl this afternoon myself and see what happens… gotta go walk the dog now!

    Andy

    #6396
    Anonymous
    Inactive

    Bill,

    DO NOT FOLLOW MY INSTRUCTIONS! I checked out various things and feeling bullish, thought I would be able to donwgrade from 7 back to 6.0.5

    so far, I can’t… 👿 so I’d suggest you leave well alone. There will be a way – windows users are managing it, it’s just a question of working it out.

    err… anyone know how!? 🙄

    #6397
    Anonymous
    Inactive

    ok,

    do what’s described here:

    http://macosx.com/tech-support/is-there-a-way-to-actually-uninstall-itunes-from-mac-os-x-tiger/9744.html

    this refers to an earlier version of itunes but it’s good. Also delete the package receipt for itunes in hard drive/Library/Receipts

    then:

    install the 6.0.5 version. When you launch it, you’ll get an error message saying a newer version of itunes created the library (or some such) and you won’t be able to run v.6

    quit itunes. go into your music folder and you should see a sub folder called previous libraries. There should be a previous itunes library file which you should be able to use to overwrite the one in the parent directory. Just drag it out of the sub folder and tell it to replace the existing version.

    relaunch itunes and you should be back in business with a working version of 6.0.5

    For myself I did this a slightly different way in that I took a backup version made last month. (In trying to figure all this out I think I deleted a file I shouldn’t have, so had to resort to the backup version. Ho hum 😳 ) So I’ve lost a few things that I’ll have to re-add but essentially it’s got v6 back up.

    Obviously it would make sense to make a copy of the itunes library and .xml file and stick them in a safe place before doing the overwrite.

    If this works for other mac users could they indicate as such, as it would be useful over on the roku firefly forum for users who can’t get firefly to work…

    #6398
    shongzah
    Guest

    Well, for me at least.

    I was in the process of dumping iTunes 7 and exploring the folder system created by iTunes 7. One of the items in that folder was an alias that pointed back to the music folder. Something like this:
    music->iTunes->music(alias)->iTunes->music(alias)->etc->etc->etc…
    I ran firefly last night just to see what it would do with a large chuck of time. This morning the log said that it had started and was serving 500000 songs and that it took 8000 seconds to complete the scan. After dumping the alias I re-installed firefly (just in case) and re-scanned. This time the log said 2500 songs scanned in 60 seconds.

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