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Reply To: "Library Offline"

#8664

rpedde
Participant

@Nikolas wrote:

Hi there,
I have a pinnacle soundbridge home music. After listening to a couple of songs from my library on my laptop through my soundbridge, the connection breaks down. The display on the soundbridge reads “library offline.” I then restart the connection to the firefly media server and it will work again. This happens after (or during) one song or after half an hour of listening. I have downloaded the updated SoundBridge Software 2.7. The firewall has the firefly as an exception. Any ideas what might be wrong?
Thanks!

Not sure. It’s something we’ve been trying to track down. We’ve got a good packet trace of it, and it looks like the soundbridge is resetting the connection. Can’t tell if it’s a bad signal problem, or something else, but I’m going to be talking to the Roku folks to see if we can replicate it.