Reply To: Firefly dies with "Unable to open database file"

#5912
rpedde
Participant

@diablodale wrote:

Mcafee doesn’t allow customers to define directory exclusions or specific extensions to ignore. Argh.

That’s brain-damaged. The only thing worse than scanning a database would be false-positiving it and corrupting it while “fixing” it. Norton used to do that pretty regularly to exchange servers, as I recall.

Strange they can’t do that.

Perhaps the firefly codebase can do a retry or have a longer timeout for the db file i/o to return while virus protection is scanning? Or would this happen so many time to make firefly non performant?

The sqlite2 drive retries for 30 seconds before it gives up.

What version of McAfee is that? There have to be some kind of hidden registry settings or something. I’m almost positive that ePO can push out directory exclusions, so it stands to reason there must be some way to do it on the client — at least with some reg settings or something.